By the People, For the People , Of the People !

Its very interesting to note that,the global giant Microsoft promotes its products and services with a recently launched 'People - Ready Business' campaign.Its the people who make the difference not the systems or technology.In this context how does one view process compliance with people perspective.
Read the article P-P Matrix for panoramic view of Process Compliance published in CM Crossroads journal.
Labels: People, Process Improvement, Quality
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