Data Analytics and Root cause analysis gives $12Mn profit !
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiIv-XJQAVpUYywVOl2EAFe3AIlpgbFVeGj_aCQCPQUsAETWWznbtkKb0o02wNKnBxFXLaihM2Y-9XsO7WE8XQAo_NYJRwQSUYWjRlvWwCT0qlMhK0pOHJYToCoCgDXKHiLyzdz/s200/credit_card_online-300x199.jpg)
Here is one of the classic cases to highlight the power of data analytics and root cause analysis .Leading travel service provider
Expedia was able to increase its profit by $12Mn by simply deleting a field in application form
Case snapshot below:
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg36kna80CkCtKld1DgDlO62CAB46RTVhZitL1m4DrEcXl2snr7w9DbSrrTsA2ahHgab9cS2q_qbwd657Es2GvEX4WDCJOQFu449Gf2KLQa0cM7nSNWAhrSbLCbIe6YfUc8Skvr/s400/Expedia+case+study.bmp)
It also brings into focus the importance of testing for user experience.
Reference :Silicon news
Image courtesy :blog.rpu.org/?p=522
Labels: Data analytics, root cause analysis