BPM in Gartner's Top 10 Strategic Technologies for 2008 !

As business keeps spreading across geopgraphies and when newer technologies revolutionalizes the way business is run,the complexity in organizations
tend to increase.
This is where , efficient business processes plays a critical role in
providing competitive advantage to and organization.
Think for a moment a simple activity of ,depositing a cheque in your bank.It involves a series of steps right before an SMS could give you a confirmation
that your cheque has been credited.
As a customer , you would like this to happen at the earliest so that your bank
balance is healthy.So to make this happen , there needs to be well defined
process to facilitate a chain of activities that could go on smoothly and error free.
Once this is laid down well , IT systems are more a enabler to execute this process.
So everytime you find there is a delay in cheque processing or errors in your bank acoount, its just a PROCESS problem that needs to be fixed.
In this context its heartening to see that "Business Process Management",is being identified as one of the Top 10 Strategic Technologies for 2008by Gartner.
It is unfortunate that there is a misconception among several folks that,
process means its something to do with quality department!
Next time if you find your customer shouting over a software product you delivered,
don't go and fix the developers and testers,instead fix your PROCESS!
Click here to read the full report on Gartner Top 10 Strategic Technologies for 2008

Just a Charla ..

‘Hi Linda, its long time since we had met..’
“Oh yeah, Tarun, it’s been quite a while ...So how are things on your side?”
‘Quite well, lot of new assignments and the heat is on.’
“That’s great, even I had a hectic schedule full of last month.. Ok Tarun , what’s hot in the Quality circuit..”
‘Everything is hot in Quality ...Recently ISO has released ISO 9000:2005, Quality management systems – Fundamentals and vocabulary.’
“Is it a new standard?”
‘No no ..its the updated version for the ISO 9000:2000 series vocabulary, which gives the descriptions of the fundamentals of quality management systems (QMS) .Now the standards, vocabulary has been enriched with new terms .Its just to bring in clarity among the community on what exactly certain key words in ISO 9001:2000 standards mean .’
“Ok..I also heard that a new standard for Information security is going to be released “
‘That’s true, the existing BS 7799-2:2002 has been relaunched as a new ISO 27001:2005 standard with few upgrades.’
“Oh.Its already released! What are the changes from the existing BS7799-2:2002 standard?”
‘Not much, the core sections remain the same. I have not really noted the changes yet. But it’s said it is more aligned toward other ISO standards – ISO 9001, ISO 14001.
“Will organizations have to get certified to ISO 27001:2005?”
‘Ya..From now on new certifications will be against ISO 27001:2005 and for organizations already certified to BS 7799-2:2002, there shall be a transition period ‘.
“Really everything looks hot in Quality. Everyday new things come up.”
‘Very true.You need to be constantly learning and upgrading your knowledge to keep on par with these changes…Ok tell me something why don’t I find many women in Information security area .Is it that women feel its too complex to handle netsystems,firewalls and LAN !’
“ Oh not really, we women handle more complex things than LAN – we handle MAN, a complex system which needs a lot more skill set than what it needs for managing your networks and firewalls …“
‘mm m that’s a good one..”
……
“It’s time .I am on my way to attend a seminar on BPM “
‘Business Process Management. That’s quite a substance in the business arena ‘
“Very much ..as a knowledge worker you need to be constantly learning and upgrading knowledge !!!.Ok Tarun , Catch up with you soon “
‘Oh sure. Take care ..’